Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Removes dirty dishes, glassware and silver from table and counter tops, then carries items back to the dishwashing area. Replenishes butter, condiments, coffee, tea and refrigerated items used in the dining room. Resets tables and performs other related duties as requested. Makes coffee when necessary. Service coffee bars and popcorn carts and maintains par stock levels of supplies in storage area. Position is located in a cigarette smoke environment.
Open. Must be neat in appearance and possess pleasant personality. Physically strong. Able to understand and speak English.
Associated topics: cleaning, dishwasher, kitchen utility, lavaplatos, limpieza de cocina, sanitation, service assistant, stock, utensils, wash
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.