SUPV FRONT SERVICES

  • Atlantic City, New Jersey

Employment Type

: Full-Time

Industry

: Miscellaneous



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SUPV FRONT SERVICES

******SO

Assists with scheduling at proper staffing levels to ensure a cost efficient, productive environment

* Ensures that customer problems/complaints are handled in an effective, courteous manner

* Responsible for the motivation, continual training and empowerment of employees

* Ensures that all staff behavior and appearance are in compliance with established policy

* Coordinates recovery efforts with Security and Risk Management

* Handles vehicle problems/complaint reports according to established procedure

* Ensures cleanliness, organization and safe condition of hotel entrance, valet and storage areas

* Maintains knowledge of hotel, community and special events in order to provide guests with needed information

* Maintains accurate employee records and files

High school diploma or G.E.D. certificate required. Two years front desk experience

New Jersey-Atlantic City-Harrah's Atlantic City

Regular


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